Refund
Issuance of Refunds
If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.
The time required to complete a refund depends on the refund method you have selected. Once we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days), the expected refund processing times are as follows:
Payment Method Refund Option Refund Time
Cash on Delivery (COD) Refund Voucher 2-4 working days
CHECK Bank Deposit 4-5 working days
eSewa Wallet To be credited to eSewa wallet 4 working days